Privacy Policy

Privacy Policy

Last Updated:[ 01 - 06 - 2026]

1. Introduction

Peptide Clinics is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, place an order, or otherwise interact with our business.

We process personal data in accordance with the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018, and other applicable data protection legislation.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Who We Are

Business Name: Peptide Clinics

Website: peptideclinics.co.uk

Email: Info@peptideclinics.co.uk

Peptide Clinics supplies research peptides intended strictly for legitimate laboratory and scientific research purposes.

3. Information We Collect

We may collect and process the following categories of personal data.

Information You Provide to Us

When you place an order, contact us, or otherwise interact with our website, we may collect:

Full name;
Billing address;
Delivery address;
Email address;
Telephone number;
Order and transaction information;
Payment confirmation details; and
Account registration information, where applicable.

For security reasons, we do not store complete payment card details or banking credentials.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address;
Browser type and version;
Device information;
Operating system;
Website usage data;
Pages visited;
Time spent on the website; and
Cookie and tracking technology data.

4. How We Use Your Information

We use your personal information for legitimate business purposes, including:

Processing and fulfilling orders;
Providing customer support and responding to enquiries;
Managing customer accounts;
Verifying transactions and preventing fraud;
Improving our website, products, and services;
Maintaining website security;
Complying with legal and regulatory obligations; and
Sending marketing communications where you have provided consent or where otherwise permitted by law.

We do not sell, rent, or trade personal information to third parties.

5. Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases when processing personal data:

Contractual Necessity
Where processing is necessary to fulfil orders, provide products, or perform our contractual obligations.

Legal Obligation
Where processing is required to comply with legal, regulatory, tax, accounting, or reporting obligations.

Legitimate Interests
Where processing is necessary for the legitimate operation, security, administration, and improvement of our business, provided such interests do not override your rights and freedoms.

Consent
Where required by law, including for certain marketing communications and non-essential cookies.

6. Payments

All payments are processed securely through authorised third-party payment providers.

Peptide Clinics does not store, retain, or have access to complete payment card details or online banking credentials.

Payment providers may include:

Bank transfer and Pay by Bank services;
Debit and credit card processors; and
Open Banking payment providers.

These providers process personal data in accordance with their own privacy notices and terms of service.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyse website performance, and enhance user experience.

Cookies may be used to:

Enable essential website functionality;
Remember user preferences;
Analyse website traffic and usage patterns; and
Improve website performance and security.

Where required by law, non-essential cookies will only be used with your consent.

You may manage or disable cookies through your browser settings, although doing so may affect certain website functions.

8. Data Sharing

We may share personal information with carefully selected third parties where necessary to operate our business, including:

Payment service providers;
Courier and delivery companies;
Website hosting providers;
Analytics and technology service providers;
Professional advisers, including accountants and legal advisers; and
Regulatory authorities or law enforcement agencies where required by law.

All third parties are required to process personal information securely and only for authorised purposes.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfil the purposes outlined in this Privacy Policy;
Provide products and services;
Resolve disputes;
Enforce our contractual rights; and
Comply with legal, tax, accounting, and regulatory obligations.

When personal information is no longer required, it will be securely deleted, anonymised, or otherwise disposed of in accordance with applicable law.

10. Your Rights

Subject to applicable law, you have the following rights in relation to your personal information:

The right to access your personal data;
The right to request correction of inaccurate or incomplete data;
The right to request erasure of personal data;
The right to restrict processing;
The right to object to processing;
The right to data portability;
The right to withdraw consent where processing is based on consent; and
The right to lodge a complaint with the Information Commissioner's Office ("ICO").

Requests relating to your rights may be submitted to:

Email: Info@peptideclinics.co.uk

11. Data Security

Peptide Clinics implements appropriate technical and organisational measures designed to protect personal information against accidental loss, unauthorised access, misuse, alteration, disclosure, or destruction.

Whilst we take reasonable precautions to safeguard personal information, no method of electronic transmission or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

12. Research Use Disclaimer

All products supplied by Peptide Clinics are intended strictly for laboratory and scientific research purposes only.

Our products are not intended for human consumption, veterinary use, therapeutic application, diagnosis, treatment, prevention of disease, or any other unauthorised purpose.

Any personal information collected by Peptide Clinics is processed solely for legitimate business, contractual, legal, and regulatory purposes.

13. Changes to This Privacy Policy

We reserve the right to amend or update this Privacy Policy at any time.

Any changes will be published on this page and will take effect immediately upon publication unless otherwise stated. We encourage users to review this Privacy Policy periodically.